Delivery & Returns

Deliveries

During these unprecedented times regular delivery schedules may be interrupted.  We will continue shipping our online orders regularly and most importantly adhere to all Government Guidelines.

 

  •   ROI Standard Delivery (3 – 5 working days): €5.00
  •   N.I.  Standard Delivery (up to 5 working days) €5.00
  •  U.K.  Standard Delivery (up to 7 working days) £6.50

Track My Order

We deliver to Ireland, Northern Ireland & The UK. Products ordered to be delivered to the Republic of Ireland, Northern Ireland and the United Kingdom are delivered through An Post & DPD. Once your order has been sent, you will receive an email notifying you that your order has been shipped. You can find the tracking information for your order by clicking “Track” in the Tracking Information section of the email you receive.

Returns & Refunds

I really hope you love my new products just as much as I do. When choosing it I was very specific about what I did and didn’t want for myself and for all my followers.

If you are for some reason not 100% satisfied with your purchase, there is the option of returning the product.

Fragrance: Should you wish to return a bottle of White by Lisa or Black by Lisa it must be in tact, sealed and within the original cellophane wrapping.

Loungewear: Should you wish to return a loungewear set it must be within its gift box, with all original packaging and content intact. The items must be in an unused, unworn, odourless and a makeup free condition with all tags attached and intact.

 

Should the above be adhered to, a full refund is available for 14 calendar days from the date of delivery. Refunds will be refused should there be any damage to the products being returned.

 

If my products arrived to you in any way damaged or faulty we will be more than happy to do a full refund within 14 days from the date of delivery. Shipping costs for returns are not covered by the company.

Christmas Returns

Any orders placed on or after December 6th will be eligable for an extended return period. These orders can be returned up until and including Thursday 6th January.

No claims will be processed or credit provided until the returned items are received at the following returns address:
  • One Stop Fulfillment
  • Unit 4 Craan Port
  • Clonminam Ind EST
  • Portlaoise
  • Laois
  • R32HX40

To return your Parcel, please use the following online system by clicking here.

The items remain your responsibility until we receive them intact.

Refunds in general can take up to 14 working days to process. The refund will be made to the card used at point of sale. Management reserve the right to refund any transaction that they feel may have been processed fraudulently through the system. These can include, but are not limited to, hacking or external interferences.

For further questions or queries please CONTACT US here.